Vanilla has been acclaimed nationally as an outstanding electronics services provider amongst organisations who place supply and procurement, quality and customer service at the very heart of what they do.
The Vanilla commitment to providing exceptional customer support by not only meeting but surpassing customer expectations is clearly evident from our exceptionally high customer retention rate. In addition Vanilla has a number of approvals and certifications with industry leading organisations all of whom have praised the service standards we provide.
ISO 9001 is the internationally recognised standard for Quality Management Systems. It is the most widely used QMS standard in the world, with over 1 million certificates issued to organisations in 178 countries. ISO 9001 certification provides the basis for effective processes and effective people to deliver an effective product or service time after time.
Cyber Essentials is a certification that gives peace of mind that your cyber defences will protect you against the most common cyberattacks. Obtaining Cyber Essentials assess es the business against the five security controls.
Data and security are a crucial part of our business, from the handling of client data and ensuring they are protected and backed up. We have a secure file transfer protocol (SFTP), used for the transferring and encryption of data between customers, Bela and sub-contractors, with controlled access of only the information relevant to each user. We also have a robust disaster recovery process allowing a proven RPO and RTO of just 60 minutes.
IPC-A-610 is a widely used industry standard for electronic assemblies, outlining acceptance criteria for their quality and workmanship. By adhering to IPC-A-610 standards, our customers benefit from improved product quality, reliability, and consistency. It ensures that electronic assemblies meet high-quality standards, leading to reduced defects, enhanced performance, and increased customer satisfaction.
AS9100 is an aerospace industry-specific standard for quality management systems. It establishes comprehensive requirements to ensure the safety, reliability, and compliance of aerospace products and services. Implementing AS9100 helps organizations improve processes, risk management, and customer satisfaction while fostering a culture of continuous improvement and regulatory adherence. It encompasses ISO 9001 principles while incorporating aerospace-specific criteria, emphasizing rigorous quality controls and traceability throughout the entire supply chain to deliver safe and dependable aerospace products.
AS9120 is a quality management system standard tailored for the aerospace distribution industry. It outlines stringent requirements for distributors to ensure the authenticity, traceability, and safety of aerospace components. Implementing AS9120 aids in risk mitigation, supply chain transparency, and customer satisfaction, fostering reliability and regulatory compliance within the aerospace distribution sector.